PRIVACY POLICY

1. Information you share with us

When you inquire or book, you may share your name, your fiancé’s name, email, phone number, wedding date, venue, event details, and anything else you choose to include. We also keep what you share with us over email, calls, and the booking process.

2. Our planning questionnaire

After you book, our planning questionnaire asks about your wedding weekend so we can film it well: locations and times, your ceremony and reception, the people you want featured, speeches, surprises, music you love, your vendor team, and anything about family you would like us to be mindful of. You can also upload your wedding day timeline. Your answers are emailed to us and stored privately in our Google Workspace account. We use them only to plan, film, and edit your wedding. When an editor works on your film, they receive the creative details they need, such as your vibe, music, and moments to feature. They never receive your family notes or your contact details.

3. People who work with us

If you work with us as a second shooter or editor, we keep your name, contact details, business name, rates, the gear you list, signed agreements, payment records, and the W-9 you provide. Your W-9 and agreements are stored privately in a folder only we can access. We use this information to work with you, pay you, and meet our tax obligations.

4. Information collected automatically

When you visit the site, we and our partners may collect your IP address, browser and device type, pages visited, time on site, and the site that referred you. This is collected through cookies and similar technologies.

5. Cookies, analytics, and advertising

We use Google Analytics to understand how visitors use the site, and the Meta Pixel to measure our ads and show relevant ads on Facebook and Instagram. These tools may collect information about your activity on this site and other sites. They start when you visit the site, and a notice lets you turn them off. You can change your choice at any time through Cookie Settings at the bottom of every page. Visitors in the European Union and the United Kingdom are asked first, and these tools stay off unless they allow them. We also honor Global Privacy Control signals sent by your browser.

6. How we use your information

To respond to your inquiry and send our Collection Guide, to plan, film, and deliver your wedding film, to improve the website, to measure and improve our advertising, and to send occasional updates you can unsubscribe from at any time.

7. How we share your information

We do not sell your personal information. We share it only with the service providers who help run the business: HoneyBook for inquiries, contracts, and payments; Google Workspace for email and secure storage of documents and questionnaires; Netlify for hosting our website and private portals; Vimeo, Dropbox, and Frame.io for editing, review, and delivering your films; Anthropic, whose AI service helps us prepare filming schedules from your wedding documents; and Google and Meta for analytics and advertising. We also share what is needed with the second shooter or editor working on your wedding. We may share information when required by law.

8. Your film and images

With your permission, we may share portions of your film or stills on our website and social media, as outlined in your contract. You can ask us not to feature your wedding at any time.

9. Your choices

You can turn off or clear cookies through the cookie notice, Cookie Settings, or your browser settings, opt out of Google Analytics with Google’s browser add on, and manage ad preferences in your Meta account. To access, correct, or delete your information, email us and we’ll respond promptly.

10. How long we keep it

We keep inquiry information as long as needed to respond and for reasonable business records. Client information, including questionnaire answers and timelines, is kept for the length of our working relationship and a reasonable period after your films are delivered. Raw footage is kept for one year from your wedding date. Records about the people who work with us, including tax forms, are kept as long as the law requires.

11. Security

We take reasonable steps to protect your information. Our portals use private, personal links, and each person sees only their own information. No method of transmission or storage is completely secure, but we work to keep your details safe. If a personal link is ever shared by mistake, let us know and we will replace it right away.

12. Children

This site is not directed to children under 13, and we do not knowingly collect their personal information.

13. Visitors outside the United States

We are based in the United States, and your information is processed here. If you live in the EU or UK, you may have additional rights, including the right to access, erase, or object to how your data is used. Contact us to make a request.

14. Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised.

Contact us

Sundial Creatives LLC
javier@sundialcreatives.com
813.331.5188

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